At Kids Kare Pediatrics, we are committed to providing the highest quality care to our patients and their families.
Many changes have taken place in the health insurance industry in recent years. Many insurance companies have and make it very difficult for a small practice to focus on patient care, by requiring time-consuming prior authorizations for referrals, procedures, and prescriptions. Some Services once covered in full are now partially covered with lower reimbursement payments, covered only under certain circumstances, or in some cases not covered at all.
Small practices are being forced under these circumstances to accept high volume of patients and lower their standards of care with long wait times. At Kids Kare Pediatrics, we want to continue to provide the best quality medical care that is based on your families’ needs. Unfortunately, this means providing services that are not covered by insurance companies. Therefore, we have decided to charge an annual administrative fee to all our families to continue to provide comprehensive, exceptional care to them. This annual fee will allow us to limit our patient population to keep us focused on our dedicated patients only. We want to continue to build a relationship with our patients by valuing the time we have at each appointment so that we may provide the best care.
Benefits of Joining Kids Kare Pediatrics
Dr. Hulali is a board-certified pediatrician, who is always on site, directly supervising the care of all patients. We also have two highly skilled nurse practitioners. We follow the AAP (American Academy of Pediatrics) recommended guidelines, we turn every stone when investigating your child’s medical problems and we don’t take shortcuts. We are proactive in preventing and solving medical problems that may arise during childhood.
You have access to after-hours calls for urgent questions and concerns (between 5pm-12am on weekdays and 8 am to 12am on weekends and holidays). This will give you access to our providers after hours giving you the confidence that your child will be taken care of properly instead of reaching out to providers that do not know your child’s unique medical needs. This will also limit the need for urgent care or ER visits. If deemed necessary, a virtual visit can be offered (exchange or visual material or video)) and Rx will be prescribed (a copay or after-hours Rx fee of $30 dollars might apply).
We offer Same Day Sick appointments (in rare instances, next day will be offered in the case a provider is out of the office) and minimal waiting room time. We value our patients’ time, and we work hard to ensure waiting time is kept to a minimal. We have always strived to accommodate every sick child the same day, even during busy seasons. We have managed to do that by limiting our patient population and by working longer hours when needed to ensure every sick child is taken care of in a timely manner.
We offer Appointments on Saturdays for urgent sick visits, which saves the families Urgent Care / ER visits. (After hours clinic fee of $30 will apply):
We offer virtual visits for complaints that allow us to diagnose and consult over the phone or via text so you might not have to come in. (A copay or coinsurance might apply).
Phones answered promptly and professionally by highly trained staff. You will access to professionally trained RNs to answer your common mothers’ questions or concerns, so you don’t have to come in when appropriate.
Comprehensive and Coordinated Care: We will actively serve as your advocate with other medical specialists and healthcare providers. This will include Prior Authorizations for prescriptions and referrals.
Access to our web-based secure patient portal system, including access to your child’s immunization record and summaries of their visits upon your request. This is also an efficient way to communicate with your doctor when you have non-emergent concerns or with the nursing staff for lab results and other medical information.
Prescription refill requests can be done online and processed within the same working day. (No extra fees for controlled medications)
All forms for childcare centers, schools, sports, and camps are completed within 24 hours with an option to be uploaded to our portal for easy and convenient access when you need them. School/ work excuses can also be shared with you on the portal when you need them, so you don’t have to come in when you need another excuse.
You will have access to developmental screening tools to be filled out at the comfort of your home at your own pace before your child’s Well Checkup visit.
We offer all In-house common testing and maintain Moderate complexity CLIA certificate so we can offer basic in-house blood work up, which becomes very helpful when evaluating little ones with acute febrile illnesses and screening for anemia.
Administrative Fee Policies:
The fee will be due Oct 1st and renews every year.
If you are an established patient: we hope you have already experienced exceptional care at our office, and we are only working harder to improve our patients’ care and experience. If you do not feel you have received the benefit or if you are unable to accept the terms of the fee agreement, we understand. If your situation changes, we will welcome you back to our practice. However, the fee will be backdated effectively oct 1st and won’t be prorated.
Fee won’t be refunded unless the family is moving out of the Midland area and request records from an out-of-town office. In that case it will be prorated, and the rest will be refunded.
For all newborns: fee will be prorated based on date of birth of the baby. However, we realize that from time-to-time families can develop financial hardships. If you feel that this fee is a financial burden at the current time, or have any question or concern, you may email us at [email protected] we will work with you so that you can remain in our practice.
If you are a new patient: Our practice wants you to be certain that you will be 100% satisfied with our care. Fee will be prorated based on the month you joined our practice. If you decide, within your first year, to transfer your records to another practice physician, we will be glad to refund your payment after prorating it.